email marketing
Razuna 1.8.1 maintenance release
Razuna 1.8.1 and the Razuna Search Server 2.1 is now available. This is a maintenance release for all previous versions and we strongly encourage you to upda
Posts about Email Marketing
email marketing
Custom Fields are here!
Today is a big day here at Helpmonks as we've just released one of the most requested features – Custom Fields. With custom fields you can store relevant dat
email marketing
What should we build next?
Here at Helpmonks we value our customer's requirements above anything else. While this might be a marketing slogan for some, we take this seriously and there
email marketing
It's here: Change the TO on any conversation
We are excited to announce that one of the most requested options is finally available in Helpmonks , i.e. you can now change the “TO” in the web app itself.
email marketing
Making adding new labels easier
Many of our customers use labels to further categorize their team emails. As labels are not bound to a user, but to the whole shared inbox . As labels are fr
email marketing
Performance improvement for your emails
We just pushed an update to our Helpmonks servers that increases the rendering of all emails by 20% – 40%. Furthermore, you should see that your HTML emails
email marketing
United and Star Alliance
Update: United responded to this and I've posted their reply at the end. Being a 1k United member has its perks. You get free economy plus seating, six globa
email marketing
Send a new message from your shared inbox in your email client
So far, you had to use the Helpmonks web app with the new “#new” command to create the new message. For example, to send a new message coming from your mailb
email marketing
Enabling SSL for all on our hosted platform
Back in 2008 when we started with the Razuna hosted platform using SSL was a unique option. Something we felt justified to ask our customers to pay an additi
email marketing
Tools I use - Laptop
I recently moved back to an Apple laptop after my experience with the XPS13 and Linux with the Retina display. I know what some of you might say, after all t
email marketing
Why workflows will change your team's email habits
Helpmonks . Harry wants to automatically assign emails with a subject containing “bow” to Denise McCort, and add a note to them as well. Using a workflow all
email marketing
Schedule Emails
We are very excited to announce that “Reminders” — one of my favourite feature — is now available in Helpmonks. Add a reminder to an email and don't lose tra