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Tomcat AJP vulnerability and Razuna
We got notified that there is an AJP security vulnerability with all Apache Tomcat releases. The issue is discussed as CVE-2929-1938 has the AJP connector di
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New in Helpmonks: Resize the sidebar
Inspired by our recent visit to one of our customers where some of the users worked on older computers with lower resolutions, we embarked on a journey to pr
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New in Helpmonks: Request approval before sending
We just released an exciting new feature that we've been working in recent weeks – Request Approval before Sending. How it works is that you can set certain
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Helpmonks in 2019: the year in review
2019 was an outstanding year for the Helpmonks email platform . I'll take you on a short journey to highlight some of the most notable features and enhanceme
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Helpmonks Shared Inbox RoadMap and Release-Notes 2019
For the past five years, we have been using Trello for the Helpmonks Shared Inbox RoadMap and for archiving all Release-Notes (they go back to 2015). Just li
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How to delegate tasks right from your shared inbox
As the year comes to an end, you might be looking into how to organize and delegate your team emails in your shared inbox . One of the significant benefits o
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Introducing To-Do lists for your teams in Helpmonks
We are incredibly excited to introduce To-Do lists for teams for your Helpmonks shared inbox . To-Do lists for teams is the next step in empowering our custo
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New in Helpmonks: Set where to go next for actions
Navigating your emails in your Helpmonks shared inbox just became more comfortable – you can now determine “Where to go next” after an action, e.g., set a re
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Coming soon: To-Dos Manager in Helpmonks
Here is a quick sneak peek of the To-Dos manager that is coming real soon to your shared inbox in Helpmonks . The To-Dos Manager is something that I'm person
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Options for the Spellchecker
While we have been quite busy during the summer months and implemented quite a lot of changes for your shared inbox, we spent way too little time informing y
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New in Helpmonks: Dark theme and updated mailbox customization
In this hot weather, we all need a bit of coolness. Therefore, we are excited to announce that Helpmonks has now an excellent Dark theme option. We've done a
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Helpmonks Release Notes July 2019
Despite, the excessive heatwave, we released a lot of new features and updates to make your experience for your shared inbox (PWA). Among other enhancements,