email marketing
We are sponsoring a great online conference
The folks at Missinglettr have pulled together a world class line-up of the very best thinkers and practitioners in SaaS today, with Ash Maurya, two times be
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New in Helpmonks: Search enhancements
At Helpmonks we search for emails a lot. I'm sure you do, too. To this end, we added an “Advanced search” in Helpmonks from the very beginning. However, in o
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Helping enterprises with support for SAML 2.0 in Helpmonks
Managing users and groups and their logins is a challenge for enterprises all over the world. To that end, we are excited to announce support for SAML 2 in H
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Introducing Avatar's and a re-design of the conversation view
In the last several months we've made many design improvements to make Helpmonks more personal for your everyday use. Notably, in the previous few weeks, we'
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New in Helpmonks: Grouping and filtering of emails
We know that our customers need to work on emails as efficient as possible. To that end, we are very excited to announce that there is now a group and filter
email marketing
The custom fields plugin just became more useful
One of our most used and one of my favorite plugins for Helpmonks is the Custom Fields plugins. With the custom field plugin, you can add any additional info
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Things we've added in the recent weeks
Once again, we've been busy here at Helpmonks . Just like with LiveChat, you will receive chat transcripts and offline messages in your mailboxes. Tracking L
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New in Helpmonks: Mentions
Mentions are finally available in Helpmonks . Mentions allow you to create a note and only notify the people that you deem relevant to the conversation. To m
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New features empowers Helpmonks users with customization
At Helpmonks, we're huge believers that we don't live in a one-size-fits all world. As such, we've designed our powerful suite of collaborative email to be a
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New in Helpmonks: Zapier
We are happy to announce our latest update —the Helpmonks-Zapier app. We are very excited about the Helpmonks-Zapier app as it is much more than a simple “in
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The next step in the Helpmonks email platform journey
2017 was an incredibly exciting year for us here at Helpmonks. We saw our platform evolve manifold, and many of you became devoted customers. From the beginn
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New in Helpmonks: Adding attachments and images to notes
Welcome to 2018! We have many enhancements and features planned for this year. More on this in another post. For now, we are kicking off, 2018 with one of th