email marketing
New architecture now online
As mentioned in my last post , we've seen a considerable growth in the last few months and have invested in new architecture which we just activated today. W
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email marketing
Expanding our infrastructure
Helpmonks definitely hit a nerve as a collaborative email platform keeps growing, so has the demand on our server infrastructure. In the last few weeks and d
email marketing
Razuna in a Docker container
I'm happy to announce that I just published the Razuna Docker script for Razuna v.1.8.x to our Razuna Github repository. You can download the script at https
email marketing
Get your signatures going with images
We are very please to let you know that we have just pushed one of the most requested features to Helpmonks —having signatures with images! Images can be add
email marketing
Now available: CC or BCC your replies
Here is a new feature that many of you have requested —you can now message another email address, via CC or BCC, on any outgoing message. However, instead of
email marketing
Color your labels
We are very excited to announce that you are now able to add colors to your labels in Helpmonks . Additionally, we've made it easier to add labels to your em
product
Updated Workflow
Just a quick note, on a rather important update to the workflow. We enhanced the workflow so that you can now enter any email address to be matched. Previous
product
A slew of updates
We've been very busy here at Helpmonks to make your shared inbox better every day. Here are some of the latest enhancements to bring your team email to the n
email marketing
You can now import users
As Helpmonks is growing we constantly explore how to make it easier for our customers to use Helpmonks. One of those time savers has just been made available
email marketing
Razuna 1.8.2 is now available
Razuna 1.8.2 and the latest version of the search server is now available. Razuna 1.8.2 contains these important changes: -----------------------------------
email marketing
Set a default assignee on replies
We are happy to announce another feature that was requested by our customers — the option to set the default assignee on replies. Setting a default assignee
product
Some updates
Today we pushed a few updates to the Helpmonks platform. Some of these are direct user requests. Here is the list of changes: * Enabled search for custom fie
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