I just ran into this issue while setting up a new client server with MySQL 5.6, well, Percona 5.6 in my case. It looks like one has to explicitly allow long
Many of our customers have been asking for this, and we are happy to make this feature now available —the option to filter emails by an assignee. The option
We are hard at work this summer on a wide variety of improvements for Helpmonks. We've added 2-Step Verification to only name a few. Today we've re-designed
We've made lots of enhancements to Helpmonks was to be able to use dynamic variables in your signatures. We are happy to announce that this is now available
We are very excited to announce that the #1 requested feature for Helpmonks , you will now see a status when someone is viewing a conversation which is also
Here is another feature that many Helpmonks users requested —the option to create different user signature per mailbox. With this new option, our users are n
We are excited to announce that 2-Step Verification a.k.a Two-Factor Authentication is now available to all customers of the Helpmonks hosted . While the dig
Lots of things are going on here at Helpmonks . Here are some of the latest product updates to Helpmonks. Composing a new email shows the user information to
Over the last few weeks, we've made several updates to Helpmonks . Some are new options, and some are changes to the user interface of Helpmonks to help you
Recently, we've been hearing more about data breaches and also of companies not taking enough care of their customer data. Maybe even more upsetting is that
We are excited to announce a feature that many of our customers have asked for — the possibility to see when a recipient has opened your email, a.k.a open tr
We've been very busy lately here at Helpmonks and I'm happy to announce a few new features today. Action after a reply The option to either “stay in the curr