Postmortem on the incoming email delay issue on January 24th and 25th, 2018
Last Thursday morning on January 24th and Friday morning on January 25th, incoming emails to all Helpmonks mailboxes were delayed by two hours, respectively
Last Thursday morning on January 24th and Friday morning on January 25th, incoming emails to all Helpmonks mailboxes were delayed by two hours, respectively
Hot on the heels of the brand new Dashboard in Helpmonks , we are announcing that you can now add dynamic variables, inline images and attachments to the sav
Our mission here at Helpmonks is to help our customers to get their email workflow done most efficiently. To that end, we are very excited to introduce a bra
As 2018 winds down, and the Helpmonks . You can access the short link by clicking on the new “share URL” icon at the top of the conversation. Doing so will r
Having conversations over email is one of the most common forms how people from all nations communicate with each other. For companies of all kinds, an email
Companies — a unique feature of Helpmonks , and they prove especially helpful when cre
Helpmonks's . From here you can add the customer to a company or see the history of the customer. Since Helpmonks first launched, the customer records could
We just released an exciting new feature for Helpmonks , there was always the missing aspect of new messages or replies in Helpmonks not being available to y
We are excited to release an option today that lets you use your Helpmonks mailboxes as an Archive. The settings to use a mailbox as an Archive can be found
When you sign into Helpmonks today, you will experience a new login screen and a brand new icon set. The new login screen The new design puts your login cred
Summer is slowly ending, most people are back at work, and the Helpmonks team has some exciting new features lined up. Here are the first ones; Download all
We recently updated our Customer Rating plugin in Helpmonks to make it more personal for your customers and for your team to immediately see the rating. Also