email marketing
Top Email Subject Lines That Get Opened
Your inbox is overflowing with messages, and you're trying to figure out which ones are worth your time. The deciding factor? Email subject lines.
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email marketing
What is Email Segmentation and Why is It Important
If you want to create a successful email marketing campaign, segmentation can help. Here is a guide on email segmentation and why it is important.
email marketing
Maximizing Efficiency: How to Do Customer Service Automation Right
Customer service automation has many benefits, but it doesn't mean eliminating all human-to-human interactions. Here's how to use it for the best results.
email marketing
What Is A Cloud CRM? (Benefits & Why You Should Use One)
What exactly is a cloud CRM solution, and how can it benefit your business? In this article, we'll explain everything you need to know, from its definition to its advantages.
product
Helpmonks Enhancements: User section and enhanced security
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes to enhance its performance.As you may have noticed, Helpmonks got faster in the last few w
email marketing
How to Choose a Customer Engagement Platform for Your Small Business
With so many customer engagement platforms out there, it's hard to know which one is right for your business. In this post, we'll help make the right choice.
product
What happened on April 5th, 2023?
TL;DR: Scroll to the end of this post for a quick FAQ.In the early morning of April 5th at 2 am, we were alerted that one of our database servers had an unusual occurrence. After an initial diagnosis, we ruled to take the server offline for a thoroug
email marketing
What Does it Mean to be Customer Service Oriented?
Are you looking for ways to improve your company's relationship with its customers? This guide explains what it means to be customer service oriented.
email marketing
What Is a Customer Engagement Platform?
Is a customer engagement platform (CEP) the same as customer relationship management (CRM) software? Learn what a CEP is and what it's not in this guide.
product
The new enhanced email sequences are here
Today, we are excited to show you our newest email sequence enhancements, or as some call them, email drip campaigns. The enhanced email sequences are a rather significant enhancement to your Helpmonks account.Email sequences have been around in Help
email marketing
The enhanced email sequences are here
Email sequences have been around in Helpmonks for some time. With this release for email sequences, you can now use them for any follow-up email.
email marketing
File browser, Re-designed search & PDF and Word indexing
We are excited to announce several significant enhancements to our email management platform - a powerful email attachment and media library browser, a re-de
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