Guides, updates, and tactics for faster customer collaboration.
Whether dealing with inquiries or other feedback, you want to ensure your email responses are professional and empathetic. Here are templates you can customize.
Customer support automation is your secret weapon for making support faster and more efficient. Learn what customer support automation is and how to use it.
Based on the feedback of our customers (you), we made a lot of enhancements to the user interface. Here is a summary of everything that changed, i.e., it got enhanced in recent months.Flow:We redesigned Flow and added essential options, i.e., you can
69% of marketers use email to share content, build customer relationships, and generate leads. In this comprehensive guide we reviewed some of the top solutions.
Live chat is the most liked channel by customers and delivers the highest satisfaction and conversion rates. Statistics show that customers prefer live chat
A customer success manager (CSM) emerges as the essential protagonist in the story of business prosperity and client happiness. Learn all about it here.
Is your marketing team running behind on projects? Marketing automation can help free up your team and make sure that all tasks are completed on schedule.
We look at what a customer engagement platform (CEP) is, along with its main features and benefits. We also explain the difference between a CEP and a CRM.
Businesses that automate lead management often notice an increase in revenue. With an automation strategy, you can adopt a targeted approach to lead generation
Hey everyone! I wanted to share some exciting news about our new price plans. We've been working hard to create the most flexible and affordable options for our customers, and I'm thrilled to be able to share them with you finally. However, before w
Our new plans provide more value for you as now all features are available in all plans. Start your email marketing or team email management now.
Email trigger campaigns are one of the most effective ways to market your brand. Here we discuss their pitfalls, their benefits, with exmaples of trigger emails
No per-user fees. All your data in one place.