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New in Helpmonks: Labels are now also folders
We are very excited to announce our latest new feature for your shared mailbox in Helpmonks – your labels are now also folders. Having labels act as folders
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
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New: Labels for your customer records
We are thrilled to announce the availability of labels for your customer records . Just as with emails, you are now able to filter customers by labels and or
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Looking for a Chromebook? Get this instead
The following is my personal opinion. I'm not affiliated with any of the companies mentioned below, nor did anyone pay me for this post. Are you currently lo
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New in Helpmonks: Workgroups
While many organizations have started to settle into having their teams work from home, we are releasing WORKGROUPS today . The Helpmonks Workgroup feature h
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Review of the Pixelbook Go
I like to get my hands on the latest hardware and also check out as many alternatives to the established Windows and macOS “way of working.” Naturally, I was
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Introducing a low-cost GDPR-compliant dedicated shared inbox server
In these trying economic times, it is of utmost importance that your team can rely on a partner that makes sure that your communication with your clients con
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Non-profit organizations benefit significantly with a shared inbox
Since the launch of Helpmonks over five years ago, we have been supporting non-profit organizations with our shared mailbox service . Today, we are proud and
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Our no-nonsense approach to team email and a shared inbox
At Helpmonks, we think email is a great communication tool. I know that many proclaim “the end of emails.” However, I argue that we are far from it. For exam
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Tomcat AJP vulnerability and Razuna
We got notified that there is an AJP security vulnerability with all Apache Tomcat releases. The issue is discussed as CVE-2929-1938 has the AJP connector di
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New in Helpmonks: Resize the sidebar
Inspired by our recent visit to one of our customers where some of the users worked on older computers with lower resolutions, we embarked on a journey to pr
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New in Helpmonks: Request approval before sending
We just released an exciting new feature that we've been working in recent weeks – Request Approval before Sending. How it works is that you can set certain
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Helpmonks in 2019: the year in review
2019 was an outstanding year for the Helpmonks email platform . I'll take you on a short journey to highlight some of the most notable features and enhanceme
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