email marketing
Review of the Pixelbook Go
I like to get my hands on the latest hardware and also check out as many alternatives to the established Windows and macOS “way of working.” Naturally, I was
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email marketing
Introducing a low-cost GDPR-compliant dedicated shared inbox server
In these trying economic times, it is of utmost importance that your team can rely on a partner that makes sure that your communication with your clients con
email marketing
Non-profit organizations benefit significantly with a shared inbox
Since the launch of Helpmonks over five years ago, we have been supporting non-profit organizations with our shared mailbox service . Today, we are proud and
email marketing
Our no-nonsense approach to team email and a shared inbox
At Helpmonks, we think email is a great communication tool. I know that many proclaim “the end of emails.” However, I argue that we are far from it. For exam
email marketing
Tomcat AJP vulnerability and Razuna
We got notified that there is an AJP security vulnerability with all Apache Tomcat releases. The issue is discussed as CVE-2929-1938 has the AJP connector di
product
New in Helpmonks: Resize the sidebar
Inspired by our recent visit to one of our customers where some of the users worked on older computers with lower resolutions, we embarked on a journey to pr
product
New in Helpmonks: Request approval before sending
We just released an exciting new feature that we've been working in recent weeks – Request Approval before Sending. How it works is that you can set certain
product
Helpmonks in 2019: the year in review
2019 was an outstanding year for the Helpmonks email platform . I'll take you on a short journey to highlight some of the most notable features and enhanceme
product
Helpmonks Shared Inbox RoadMap and Release-Notes 2019
For the past five years, we have been using Trello for the Helpmonks Shared Inbox RoadMap and for archiving all Release-Notes (they go back to 2015). Just li
email marketing
How to delegate tasks right from your shared inbox
As the year comes to an end, you might be looking into how to organize and delegate your team emails in your shared inbox . One of the significant benefits o
product
Introducing To-Do lists for your teams in Helpmonks
We are incredibly excited to introduce To-Do lists for teams for your Helpmonks shared inbox . To-Do lists for teams is the next step in empowering our custo
product
New in Helpmonks: Set where to go next for actions
Navigating your emails in your Helpmonks shared inbox just became more comfortable – you can now determine “Where to go next” after an action, e.g., set a re
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