email marketing
How to make your emails less intrusive
Emails nowadays are addictive! We tend to check our work emails when we are relaxing at home, and we like to catch up on emails from the night before, the mo
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
product
Your security and privacy in Helpmonks
We are excited to announce additional security and privacy features for your Helpmonks account. In September 2017, we published a blog post and pledged that
email marketing
The To-Dos just got more useful
Merely two weeks ago, we released the enhanced To-Dos , and we are already back with some more enhancements. A To-Do description, a new “ Upcoming” list, and
email marketing
How to stay motivated while working from home
Remote work is hard sometimes, let's face it. The hardest thing in the world right now feels like trying to concentrate for 6, 7, 8 hours while working from
email marketing
I'm getting too many emails at once! How to get your emails organized?
Whether you are a company director, a senior manager, or someone who has to deal with many emails in your day-to-day job, it can be a pain and often stressfu
email marketing
How to keep your team together while working from home
Don't be surprised if your country shuts down again, and you are required to work from home once more. We are in a new chapter now, where working from home/r
product
The updated and enhanced To-Dos are here
We've overhauled the To-Dos in Helpmonks entirely. The new To-Dos contain lists, groups, new notification settings, global shortcuts, a new design, and tight
email marketing
The top 3 mistakes customer service teams make, and how to fix them
Nobody loves having to go through customer support, notreally. Customer service teams have to adapt and make themselves as available as possible so that ever
email marketing
What you should look for in your customer service software
Being able to offer your customers help whenever they need it is vital to ensuring your customer service is the best that it can be. For many companies, buil
product
Preview available now - Live-Chat in Helpmonks for your websites
As some of you might know, we've been working on new features for Helpmonks in the past few weeks. Live-Chat, part of Helpmonks Engage, is one of the upcomin
email marketing
How a shared inbox can help your business in a world shifting online
There's no time like the present, and what a strange world it is we live in now, right?! – People are working from home, having to message each other instead
product
Here are a few updates you might have missed
Here at Helpmonks, we live and breathe our shared mailbox product ). Here are some enhancements you might have missed from the last few weeks; Add multiple e
Bring everyone into the customer conversation.
Unlimited users. Shared inbox pricing. One place for customer context.