Engage Email Automation: Expose actions on user
Within your Automations, you can now see a log of all the activities and actions of the user, e.g., when the user opened the email, clicked on a link, and so forth.

Within your Automations, you can now see a log of all the activities and actions of the user, e.g., when the user opened the email, clicked on a link, and so forth.

Simpler AI writing with your company knowledge, private spelling and grammar checks, and attached email previews. Three useful updates for your shared inbox.
Create Jira tickets from Helpmonks conversations and workflows. Sync emails, notes, and files, see ticket progress, and bring Jira comments back to your inbox.
Connect your documentation and Streamient knowledge to Helpmonks AI. Give each mailbox better context for useful, evidence-based replies your team controls.
The new Helpmonks CLI and TUI make shared inbox management scriptable, composable, and agent-ready. Manage conversations, triage mail, and run your inbox right from the terminal.
We are thrilled to announce the release of an updated version of Helpmonks. This new iteration brings a range of enhancements that we believe will significantly improve your user experience.
For the past 19 months, we have been exploring our options to help our customers with their daily email workflow. We tested various models, reviewed
