We've now added a separate setting for the default status and default assignee when you create a note. Please note: This is not a separate status and assignee definition for the note. These settings apply to the message.
That said, it will allow you to overwrite the status and assignee when you create a note (if that is what you want to do) and also set it so it doesn't overwrite it at all.
Over the past 10 days, our infrastructure came under an intense and sustained botnet attack. To protect your data and ensure uninterrupted service, we made the decision to execute an emergency migration to Cloudflare's enterprise security platform. T
Celebrating a Year of Success: Enhancements to Our EU Platform A year ago, we proudly https://helpmonks.com/blog/new-eu-data-center/ for https://helpmonks.com and https://razuna.com. This strategic move has proven immensely successful. Our user stati
Discover Helpmonks' new pricing structure, featuring a flexible PRO plan, a FREE plan for smaller teams, and an exciting affiliate program. Experience unparalleled email management solutions today!
We are thrilled to introduce the latest update to our email marketing editor, designed to revolutionize how you create and execute your email campaigns. Whether you're a seasoned marketer or a business owner just starting, this update is set to bring
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback. A revamped mail experience Since our initial release of our re-design over a year ago, we continued to
As part of our expansion plans for our email management platform, we launched a new data center in the EU designed to meet the growing demands of our clients.