Guides, updates, and tactics for faster customer collaboration.
NewEngage: Add users to a distribution list from the customer list and the email conversation sidebarTo-Dos: You now have the option to filter by an assignee under the "Assigned to others" sectionFixesWe've fixed an issue with replying
We've enhanced the distribution list section for email campaigns so that you can manage your users directly. Adding users is also done by either searching for the user, adding all users of a company, or by selecting users with a label.
It's our great pleasure to introduce Helpmonks SMTP servers powered by Sendgrid.With it, you now have the option to use our new SMTP servers powered by Sendgrid for every account and plan. Go to your mailbox SMTP settings and switch to benefit from o
We've re-designed the right sidebar to emphasize the most relevant information.
We've made finding custom records, within the customer screen and when composing an email, much faster.Creating a new To-Do will now automatically assign it to you.We've fixed an issue with saving drafts when you are in a Group section.
Engage Live-Chat: Changed some of the icons to reflect the meaning of the navigation better We fine-tuned the selection of emails after applying an action further. We've fixed an issue with loading attachments
We'll break down the benefits of remote teams before explaining why employee engagement is so essential. Then, we'll give you 10 of our best tips for motivat
Just in time for the end of July here are the latest enhancements to our team collaboration platform. Custom filters for each email view That's right, each v
Email Management Software updates: Newly improved sidebar for email folders and email labels. A much enhanced dark theme for emails and more. Check it out.
Many businesses rely on inbound marketing to attract customers and maximize profits, but what is inbound marketing? Check out this complete guide to find out.
Drip email campaigns are one of the most powerful tools in email marketing. Click here to learn how they can help re-engage customers.
Email marketing automation is a powerful tool, but it can be tricky to get started. If you're not careful, you can end up with a cluttered inbox or, worse, a
Unlimited users. Shared inbox pricing. One place for customer context.