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The Ultimate Guide to Creating the Best Knowledge Base
If you need a better way to protect and manage product data, a knowledge base can help. Here is the ultimate guide to creating the best knowledge base.
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The best knowledge base software compared
Here is a comparison of the best knowledge base software that is available in 2023.
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Now available: Knowledge Base with enhanced Live Chat Widget
Have you ever wanted to create a documentation site that is quick and easy to set up and should just work? You can now do so with the new Knowledge Base right within Helpmonks. Instead of just adding a Knowledge Base, we also enhanced the Live Chat
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New: Knowledge Base with enhanced Live Chat Widget
Our new knowledge base platform is available for free and with more features in every Helpmonks account. Also, it integrates into our chat widget seamlessly
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The latest update to enhance your mail workflow in Helpmonks
We are in full swing here at Helpmonks and have a couple of enhancements and updates in store for you. Without further ado, those are: Updated shortcutsWe are big fans of shortcuts (after all, they allow you to work faster within any application). H
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Updated Dashboard and new languages
I hope everyone enjoys the last days of summer. Now that everyone is back in full swing, we have some updates for you in Helpmonks.Updated DashboardWe've updated the Dashboard in the latest Helpmonks version and show you the latest activities of
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New sidebar options and improved dark theme
I hope everyone is doing great out there. Here at Helpmonks, we are getting ready to reveal our new website soon, along with new prices. Also, our SMS and WhatsApp integration is coming real soon.In the meantime, we have some exciting updates for you
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Now available: Landing pages
Have you ever wanted to create a quick page to collect responses from a form or have a page so your customers can subscribe to your newsletters? If so, you will love the new landing page feature right within Helpmonks.You can create as many landing p
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Welcome to June Part 2: Landing pages are here and you can now filter your lists by your mailbox
Greetings everyone,I hope you are enjoying the outside a bit now that we got warm weather all over. We are definitely inspired by our recent new features. Without further ado:Filter email list by a mailboxYou can now filter your emails in any list by
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Welcome to June: Part 1
Welcome to the first update in June. Here is what we just published:NewWe’ve updated the screen for adding a new user. You can now add the password at the dame time (we add a random one by default). Also, we enhanced some behind-the-scenes trig
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New features, improvements, and fixes
NewWe’ve added now a new option to always share your drafts with your team by default.We’ve added some new text and background colors to the editor.ImprovedWe checked the counts further and made some more improvements to make them work better and fas
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Some more UI related updates
Here is another patch of updates for you:When you select emails and apply labels the selection of emails will now stay (instead of de-selecting all emails)We changed the dates for the email listing pages from, e.g., "3 days ago” to “May 1st”. Convers