Helpmonks product updates
Enhancements:We have added a small text notation to messages that originate from a follow-up email sequence so you don’t think someone hijacked your messages.Fixes:We somehow managed to hide the SLA banner within the message thread. Of course, no one
With macOS Sonoma, Apple introduces the option to create an app from any website. As Helpmonks always supported PWA, it works seamlessly with Safari.
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.As previously, you can add a note directly on the contact page. However, new, older notes will be available in the notes overview,
Based on the feedback of our customers (you), we made a lot of enhancements to the user interface. Here is a summary of everything that changed, i.e., it got enhanced in recent months.Flow:We redesigned Flow and added essential options, i.e., you can
Hey everyone! I wanted to share some exciting news about our new price plans. We've been working hard to create the most flexible and affordable options for our customers, and I'm thrilled to be able to share them with you finally. However, before w
Our new plans provide more value for you as now all features are available in all plans. Start your email marketing or team email management now.
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes to enhance its performance.As you may have noticed, Helpmonks got faster in the last few w
TL;DR: Scroll to the end of this post for a quick FAQ.In the early morning of April 5th at 2 am, we were alerted that one of our database servers had an unusual occurrence. After an initial diagnosis, we ruled to take the server offline for a thoroug
Today, we are excited to show you our newest email sequence enhancements, or as some call them, email drip campaigns. The enhanced email sequences are a rather significant enhancement to your Helpmonks account.Email sequences have been around in Help
Have you ever wanted to create a documentation site that is quick and easy to set up and should just work? You can now do so with the new Knowledge Base right within Helpmonks. Instead of just adding a Knowledge Base, we also enhanced the Live Chat
We are in full swing here at Helpmonks and have a couple of enhancements and updates in store for you. Without further ado, those are: Updated shortcutsWe are big fans of shortcuts (after all, they allow you to work faster within any application). H
I hope everyone enjoys the last days of summer. Now that everyone is back in full swing, we have some updates for you in Helpmonks.Updated DashboardWe've updated the Dashboard in the latest Helpmonks version and show you the latest activities of