email marketing
10 Best Practices for Managing Team Inboxes
Email management for team inboxes is only effective when used to its full potential. This guide has the 10 best practices for managing your team inboxes.
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email marketing
Ticketing System: Pros and Cons
Efficient customer service is essential for any business. Helpdesk software is the obvious choice. Here we examine the pros and cons of ticketing systems.
email marketing
Your Complete Guide to Relationship Marketing
Developing better customer relations offers several advantages for your business. We examine what it is, how best to implement it, and what it can do for you.
email marketing
What Is a Shared Email Inbox? Definition, Benefits & Best Practices
What is a shared email inbox, and why does your team need one? Here we cover the definition and benefits of shared email inboxes for your workplace.
email marketing
Email Zero vs. Inbox Infinity: The Great Debate
Stressed by an overflowing email inbox? Email management can be tough. Take control of your email inbox. Read on to find out which option is right for you.
product
Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback. A revamped mail experience Since our initial release of our re-design over a year ago, we continued to
email marketing
12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
email marketing
Your Guide to Email Delegation With a Shared Inbox
Email delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
email marketing
Google Collaborative Inbox: Pros, Cons, and a Better Solution
Google Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
email marketing
All About Automated Customer Service (Benefits, Examples & Strategies)
Automated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
email marketing
12 Email Marketing Strategies for Campaign Success
Email marketing can improve customer engagement with the right strategies. Here are 12 email marketing strategies for campaign success to get you there!
product
Now available: EU data center for Helpmonks email management platform
As part of our expansion plans for our email management platform, we launched a new data center in the EU designed to meet the growing demands of our clients.
One platform for support, sales, and marketing.
No per-user fees. All your data in one place.