product
Sep 26th, 2021
We've enhanced the user timeout sessions some more and fixed an issue that affected some user that had to sign in each day.
product
Sep. 15th, 2021
We are well underway for the new re-design. However, that doesn't hold us back on adding or fixing things :) Here's what has been done.FixedLive Chat: There was an issue with not being able to continue to chat when no agent joined the chat.Li
product
August 23rd, 2021
ImprovedThe SpellChecker (a 3rd-party module) turned on auto-correction without notifying us about it. Hence, some of your words got automatically converted. While there is an option to accept the word as written, we've now added an option for yo
product
Public Form link and other enhancements
NewIn addition to creating embedded and pop-up forms, you can now also share your form publicly directly from us! Simply copy and paste your unique Form URL and share it.We've added an option to automatically add contacts to your distribution lis
product
New editor for your email campaign templates
We've added a new editor for your email campaigns!The new editor allows for a much smoother editing experience and it is tailored toward email templates. We've also updated many of our templates and added new ones.Enjoy!
product
May 25th, 2021
FixedAPI: Distribution lists: We've fixed an issue with not counting the overall subscriber count of the list properly.API: Distribution lists: We've fixed an issue with adding a user several times to the same list.We've fixed a
product
May 20th, 2021
NewDistribution lists: You can now select labels to be excluded from a contact, e.g., include contacts with the label "demo" but not if they have the label "lead".Distribution lists: You can now import contact records from within
product
April 29th, 2021
FixedWe've fixed an issue with the notifications not being marked as seen or read (was caused by an update two days ago).
product
April 28th, 2021
Engage Live Chat:We've fixed an issue with sending the transcript from within the administration.We've fixed an issue with not showing the Avatar of all users in a chat in the email transcript.We've fixed an issue with your messages and r
product
April 26, 2021
NewThe Company ID is now visible under the company detail pageImprovedWe've made major improvements to the count performance. Especially within a summary section, e.g., "Assigned to others" you should see a faster response.IP-Access plu
product
April 20th, 2021
ImprovedWe've overhauled the Drafts and Collection section, so that the counts are properly reflected and that there is a minimum of refreshes of the page.FixedEmail Campaigns: Users that are hidden are not being added to a distribution list anym
product
April 15, 2021
ImprovedEmail Campaigns: We've added percentages for the overall statisticsFixedA customer profile showed the sent email campaigns all with the same date. Also, they are sorted correctly now.