Helpmonks has a no tolerance spam policy. “Spam” means unsolicited communication to persons with whom our customers do not have a business relationship or who have not specifically requested (opted-in to) our customers’ mailings.
We monitor the Services for any large increases in sending emails. A user’s account will be terminated if the user sends unsolicited email messages. Please report any suspected abuse to firstname.lastname@example.org. Please forward the complete email in question, including headers. If applicable, please also unsubscribe from the newsletter using the link at the bottom of the email if you no longer wish to receive emails from the sender. We will take the appropriate action against the sender of the email in question.
To use our Services, you must agree to send only permission-based email. This means all recipients must have opted-in to receive communications from the sending entity.
An opt-in can occur either via a sign-up form on a web site, at a point-of-sale sign-up form, or on a physical sign-up sheet. Purchased lists may not be used with the Services, regardless of the source or permission status.
You may not use Helpmonks’s Services to:
Your account will be immediately terminated if we determine in our sole discretion that you send spam. If you use the Services to send out emails to addresses obtained in any way other than a subscriber opting-in to your list, you may incur a $400 (US) charge per substantiated incident (i.e. per email) in accordance with state and federal regulations.
To determine whether you have sent spam we will:
Helpmonks prohibits the use of the Services to send content which:
Helpmonks reserves the right to prohibit the use of the Services by any entity at its sole discretion.
For more information visit spamlaws.com.
Last Updated September 30th, 2014
Use our hosted shared inbox solution for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.
Over 2,000 customers use Helpmonks daily on our platform. Get up and running within minutes.
Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.
Dedicated Helpmonks shared inbox servers are the perfect companion to your team workflow.
Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails
Secure and protected. Have full control over all data.
Helpmonks features anintegrated To-Do Manager,powerful CRM capabilities, anautomated email campaign solution, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello,Zapier, Slack, Livechat, Chatra, aDeveloper API, and much more.