Helpmonks - workflow rules for email campaigns

Custom sorting, custom FLOW, more power to email marketing, and more

Just in time for the end of July, here are the latest enhancements to our team collaboration platform.


Custom filters for each email view
That's right, each view can be customized. You can choose to filter by one or many mailboxes, by statuses, with your labels, and set how many emails to show per page. All settings will be saved in your profile and always available. No matter the browser or device you use.

We've also added the filter to FLOW. Whereas previously it was set what we show in FLOW, you can now choose what to show. This just made FLOW the absolute fastest way to get your emails done.

New Workflow rules
Based on our customer's feedback, we've added two new conditions. You can now execute a workflow if the message is the first message or is a reply. This condition is available to messages from customers and also for your team members.

Speaking of customers. We've increased the performance of searching for contacts by over 400%. Now, typing in the TO field instantly returns results.

Workflows for an email campaign
Workflow actions are usually reserved for automated emails, but we think they make a lot of sense for one-time campaigns. Hence, you will now find a workflow option for your campaign.

With it, you can execute an action when your subscribers, for instance, click on a link or, maybe more commonly, do not open your email. You might want to resend the message. Here we also have the option to change the subject when you resend your campaign. You can also add multiple actions.

As email delivery becomes increasingly important, we want to ensure your email reputation score stays high. Thus, we now also added a way for you to execute the verification of email addresses for your drip campaigns.


Helpmonks email software with EU and US data center
Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for ourĀ email management, a EU data center for email hosting is now available
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Helpmonks updates, Nov. 16th, 2023
This Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Helpmonks - public link
New in Helpmonks: Public links and vCards for Contacts
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Helpmonks updates, Nov. 10th, 2023
We continue to improve Helpmonks. Here are the most recent updates with fixes for real-time email services, email marketing, and more.
Helpmonks Email CRM updated
The new Helpmonks email CRM
Over four years ago, we added CRM capabilities to Helpmonks, allowing customers to track sales activities within their emails. The new enhanced version takes it further
Helpmonks - macOS Safari app
Helpmonks and macOS Sonoma
The latest macOS version features "Safari Apps". We are here to let you know that a Helpmonks Safari App is fully supported and works great with Helpmonks.
Enhanced compose options
We've been quite busy over the summer and can finally share with you what is enhanced and what's new. However, instead of creating some huge, long post,
Helpmonks - add many notes to emails, contacts, or companies
Multiple notes for contacts and companies
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.
Helpmonks community for email management
The (re)launch of the Helpmonks community
Our new forum for Helpmonks customers has been (re)launched! It's the perfect place to connect about email management.
Helpmonks - assigned emails made easy
The re-design edition
We made a lot of UI enhancements to our customer engagement system in the last few weeks. Click here to read all about them.
New price plans with all features in all plans
Introducing new plans that provide more value to you
Hey everyone! I wanted to share some exciting news about our new price plans. We've been working hard to create the most flexible and affordable options for
Helpmonks - shared inbox for teams
Helpmonks Enhancements: User section and enhanced security
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
What happened on April 5th, 2023?
An explanation of what happened with the outage on April 5th, 2023, and what we have done so that it will not happen again.
 
What can we do for you?
Found an issue or need an answer? Let us know here. We'll be happy to reply.