Helpmonks Product Updates

We are constantly improving and enhancing Helpmonks to be the best email app for our customers. Find our release notes below.

Feb. 24th
Now available: EU data center
Helpmonks email software with EU and US data center
We are pleased to inform you about our latest service update. As part of our expansion plans for ourĀ email management, a EU data center for email hosting is now available
Jan. 28th
New in Helpmonks: Retention policies
Helpmonks - retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Jan. 13th
Introducing Magic Links for passwordless login
Helpmonks login with a magic link
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Nov. 17th, 2023
Helpmonks updates, Nov. 16th, 2023
This Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Nov. 18th, 2023
New in Helpmonks: Public links and vCards for Contacts
Helpmonks - public link
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Nov. 10th, 2023
Helpmonks updates, Nov. 10th, 2023
We continue to improve Helpmonks. Here are the most recent updates with fixes for real-time email services, email marketing, and more.
Oct. 2nd, 2023
The new Helpmonks email CRM
Helpmonks Email CRM updated
Over four years ago, we added CRM capabilities to Helpmonks, allowing customers to track sales activities within their emails. The new enhanced version takes it further
Sep. 26th, 2023
Helpmonks and macOS Sonoma
Helpmonks - macOS Safari app
The latest macOS version features "Safari Apps". We are here to let you know that a Helpmonks Safari App is fully supported and works great with Helpmonks.
Sep. 23rd, 2023
Enhanced compose options
We've been quite busy over the summer and can finally share with you what is enhanced and what's new. However, instead of creating some huge, long post,
Aug. 29th, 2023
Multiple notes for contacts and companies
Helpmonks - add many notes to emails, contacts, or companies
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.
Aug. 23rd, 2023
The (re)launch of the Helpmonks community
Helpmonks community for email management
Our new forum for Helpmonks customers has been (re)launched! It's the perfect place to connect about email management.
Jun. 18th, 2023
The re-design edition
Helpmonks - assigned emails made easy
We made a lot of UI enhancements to our customer engagement system in the last few weeks. Click here to read all about them.
May. 30th, 2023
Introducing new plans that provide more value to you
New price plans with all features in all plans
Hey everyone! I wanted to share some exciting news about our new price plans. We've been working hard to create the most flexible and affordable options for
May. 16th, 2023
Helpmonks Enhancements: User section and enhanced security
Helpmonks - shared inbox for teams
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
Apr. 9th, 2023
What happened on April 5th, 2023?
An explanation of what happened with the outage on April 5th, 2023, and what we have done so that it will not happen again.
 
What can we do for you?
Found an issue or need an answer? Let us know here. We'll be happy to reply.