Helpmonks email software with EU and US data center

Now available: EU data center

We are pleased to inform you about our latest service update. As part of our expansion plans for our email management software, we have successfully launched a new data center in the EU region. This new facility is specifically designed to meet the growing demands of our clients, providing them with a more secure, dependable, and efficient email hosting solution for their data.

With this new data center, our clients can now exclusively store their data in the EU region, giving them greater control and peace of mind. The Helpmonks team has worked diligently to ensure that this facility meets the highest security, reliability, and performance standards.

Understanding the importance of data privacy and compliance, we have taken all necessary measures to ensure that our new data center complies with EU data protection regulations. This compliance assures our clients that their data is handled according to the strictest data privacy standards.

Our commitment to delivering top-notch service is reflected in this new data center. Our team has put much effort into ensuring maximum uptime and exceptional client performance.

With the addition of the new EU data center, we have recently changed our registration process. As a result, we are now allowing our customers to select their preferred location for their account creation during the registration process. By doing so, we are giving our customers greater control over their data and ensuring that we provide a safe and secure platform. We have already updated our website to reflect this significant change.

Please know that our US and EU data centers are entirely independent, and as such, the data is stored in the chosen region during activation and cannot be interchanged.

We are thrilled about the new data center's opportunities and are dedicated to providing our clients with the best service possible.

Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Helpmonks updates, Nov. 16th, 2023
This Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Helpmonks - public link
New in Helpmonks: Public links and vCards for Contacts
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Helpmonks updates, Nov. 10th, 2023
We continue to improve Helpmonks. Here are the most recent updates with fixes for real-time email services, email marketing, and more.
Helpmonks Email CRM updated
The new Helpmonks email CRM
Over four years ago, we added CRM capabilities to Helpmonks, allowing customers to track sales activities within their emails. The new enhanced version takes it further
Helpmonks - macOS Safari app
Helpmonks and macOS Sonoma
The latest macOS version features "Safari Apps". We are here to let you know that a Helpmonks Safari App is fully supported and works great with Helpmonks.
Enhanced compose options
We've been quite busy over the summer and can finally share with you what is enhanced and what's new. However, instead of creating some huge, long post,
Helpmonks - add many notes to emails, contacts, or companies
Multiple notes for contacts and companies
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.
Helpmonks community for email management
The (re)launch of the Helpmonks community
Our new forum for Helpmonks customers has been (re)launched! It's the perfect place to connect about email management.
Helpmonks - assigned emails made easy
The re-design edition
We made a lot of UI enhancements to our customer engagement system in the last few weeks. Click here to read all about them.
New price plans with all features in all plans
Introducing new plans that provide more value to you
Hey everyone! I wanted to share some exciting news about our new price plans. We've been working hard to create the most flexible and affordable options for
Helpmonks - shared inbox for teams
Helpmonks Enhancements: User section and enhanced security
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
What happened on April 5th, 2023?
An explanation of what happened with the outage on April 5th, 2023, and what we have done so that it will not happen again.
What can we do for you?
Found an issue or need an answer? Let us know here. We'll be happy to reply.