Helpmonks Product Updates

We are constantly improving and enhancing Helpmonks to be the best email app for our customers. Find our release notes below.

Apr. 29th
Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Jan. 28th
New in Helpmonks: Retention policies
Helpmonks - retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Jan. 13th
Introducing Magic Links for passwordless login
Helpmonks login with a magic link
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Nov. 17th, 2023
Helpmonks updates, Nov. 16th, 2023
This Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Nov. 18th, 2023
New in Helpmonks: Public links and vCards for Contacts
Helpmonks - public link
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Aug. 29th, 2023
Multiple notes for contacts and companies
Helpmonks - add many notes to emails, contacts, or companies
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.
Jun. 18th, 2023
The re-design edition
Helpmonks - assigned emails made easy
We made a lot of UI enhancements to our customer engagement system in the last few weeks. Click here to read all about them.
May. 16th, 2023
Helpmonks Enhancements: User section and enhanced security
Helpmonks - shared inbox for teams
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
May. 29th, 2023
File browser, Re-designed search & PDF and Word indexing
Helpmonks - powerful file & attachment browser built in
We are excited to announce several significant enhancements to our email management platform - a powerful email attachment and media library browser, a re-designed search
Sep. 28th, 2022
Now available: Knowledge Base with enhanced Live Chat Widget
Helpmonks Knowledge Base Homepage
Have you ever wanted to create a documentation site that is quick and easy to set up and should just work? You can now do so with the new Knowledge Base within Helpmonks
Sep. 26th, 2022
The latest update to enhance your mail workflow in Helpmonks
Helpmonks shortcuts
Here are the latest updates for your favorite team collaboration platform. This time, we enhanced the shortcuts, the performance of emails and files and more.
Sep. 8th, 2022
Updated Dashboard and new languages
Updated dashboard in Helpmonks
In this update, you will find an updated Dashboard, among updated translations, we added Spanish and Italian language for Helpmonks and a performance increase.
May. 29th, 2023
Custom sorting, custom FLOW, more power to email marketing, and more
Helpmonks - workflow rules for email campaigns
Now available: Custom sorting, custom FLOW, and more power to email marketing with workflow rules.
Sep. 23rd, 2022
New sidebar options and improved dark theme
Helpmonks - new sidebar, dark theme, enhanced log view
This is the latest update with a new sidebar, enhanced dark theme, and a new log view that shows all the activities of your team.
Aug. 30th, 2022
Now available: Landing pages
Helpmonks - Landing Pages are here
Have you ever wanted to create a quick page to collect responses or have a page for users to subscribe to your newsletters? If so, you will love the new landing pages
What can we do for you?
Found an issue or need an answer? Let us know here. We'll be happy to reply.