We are constantly improving and enhancing Helpmonks to be the best email app for our customers. Find our release notes below.
Jan. 28th
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Jan. 13th
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Nov. 17th, 2023
Helpmonks updates, Nov. 16th, 2023
This Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Nov. 18th, 2023
New in Helpmonks: Public links and vCards for Contacts
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Aug. 29th, 2023
Multiple notes for contacts and companies
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.
Jun. 18th, 2023
The re-design edition
We made a lot of UI enhancements to our customer engagement system in the last few weeks. Click here to read all about them.
May. 16th, 2023
Helpmonks Enhancements: User section and enhanced security
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
May. 29th, 2023
File browser, Re-designed search & PDF and Word indexing
We are excited to announce several significant enhancements to our email management platform - a powerful email attachment and media library browser, a re-designed search
Sep. 28th, 2022
Now available: Knowledge Base with enhanced Live Chat Widget
Have you ever wanted to create a documentation site that is quick and easy to set up and should just work? You can now do so with the new Knowledge Base within Helpmonks
Sep. 26th, 2022
The latest update to enhance your mail workflow in Helpmonks
Here are the latest updates for your favorite team collaboration platform. This time, we enhanced the shortcuts, the performance of emails and files and more.
Sep. 8th, 2022
Updated Dashboard and new languages
In this update, you will find an updated Dashboard, among updated translations, we added Spanish and Italian language for Helpmonks and a performance increase.
May. 29th, 2023
Custom sorting, custom FLOW, more power to email marketing, and more
Now available: Custom sorting, custom FLOW, and more power to email marketing with workflow rules.
Sep. 23rd, 2022
New sidebar options and improved dark theme
This is the latest update with a new sidebar, enhanced dark theme, and a new log view that shows all the activities of your team.
Aug. 30th, 2022
Now available: Landing pages
Have you ever wanted to create a quick page to collect responses or have a page for users to subscribe to your newsletters? If so, you will love the new landing pages
Sep. 23rd, 2022
Welcome to June Part 2: Landing pages are here and you can now filter your lists by your mailbox
Greetings everyone,I hope you are enjoying the outside a bit now that we got warm weather all over. We are definitely inspired by our recent new features. Witho
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