Updated dashboard in Helpmonks

Updated Dashboard and new languages

I hope everyone enjoys the last days of summer. Now that everyone is back in full swing, we have some updates for you in Helpmonks.

Updated Dashboard

We've updated the Dashboard in the latest Helpmonks version and show you the latest activities of your shared inboxes and performance.

In addition, we display the latest product updates so you can stay up to date with the latest product updates. Also, we added a dedicated icon to the top navigation so you can access them anytime.

(the Helpmonks updates come from our new Knowledge Base (announcement following real soon))

Updated languages

Helpmonks is now available in Spanish and Italian. At the same time, we updated all languages and completely translated each phrase. For instance, while German was always available, only 60% was indeed translated. With this update, all expressions are now converted into your language.

Faster performance

We took a long and hard look at how we present your emails and what libraries are required during your interaction with Helpmonks. The result is that we could remove some code and optimize it in other places. This resulted in smaller libraries for your browser to load and a faster overall performance.

That's a wrap

Stay tuned for the Knowledge Base announcement and other updates soon.

Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Helpmonks email software with EU and US data center
Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for ourĀ email management, a EU data center for email hosting is now available
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
 
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