Helpmonks Knowledge Base
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Advice and Troubleshooting
Forward and Sync
Contacts & Companies
Most recent updated pages
Bulk import customer's list and Helpmonks users record
Adding an SPF record to help with email delivery
Using DKIM to help with email delivery
Automated SPF and DKIM records
DMARC and Helpmonks
Labels for Customers
Service Level Agreement (SLA)
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