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Welcome to June: Part 1

Welcome to the first update in June. Here is what we just published:

New

  • We’ve updated the screen for adding a new user. You can now add the password at the dame time (we add a random one by default). Also, we enhanced some behind-the-scenes triggers when adding a new user. Here is how this looks now:



  • While we think our shortcuts are a great way to quickly navigate within Helpmonks and take action on messages, we fulfilled a customer request to have an option to disable all shortcuts. Hence, you will find a new option within your user profile settings to disable shortcuts.


Fixes

  • We’ve fixed an issue that didn’t update an existing user setting properly

  • We’ve fixed an issue with attachments upon forwarding a message

  • We’ve fixed an issue with adding new attachments upon forwarding a message

  • We’ve fixed an issue with the shortcut for forwarding a message triggering multiple times

  • We’ve fixed an issue with scheduling a reply with a custom date

  • We’ve fixed an issue with drafts showing up again, despite the message already being sent

Bug fixNew featureHelpmonks 3.0
New price plans with all features in all plans
Introducing new plans that provide more value to you
Hey everyone! I wanted to share some exciting news about our new price plans. We've been working hard to create the most flexible and affordable options for
Helpmonks - shared inbox for teams
Helpmonks Enhancements: User section and enhanced security
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
EnhancementNew featureHelpmonks 3.0
What happened on April 5th, 2023?
An explanation of what happened with the outage on April 5th, 2023, and what we have done so that it will not happen again.
Helpmonks - email sequences for follow-up emails
The new enhanced email sequences are here
With the enhanced email sequences in Helpmonks, you and your team can create automated follow-up emails for sales, marketing, and support.
EnhancementHelpmonks 3.0
Helpmonks - powerful file & attachment browser built in
File browser, Re-designed search & PDF and Word indexing
We are excited to announce several significant enhancements to our email management platform - a powerful email attachment and media library browser, a re-designed search
EnhancementNew featureHelpmonks 3.0
Helpmonks Knowledge Base Homepage
Now available: Knowledge Base with enhanced Live Chat Widget
Have you ever wanted to create a documentation site that is quick and easy to set up and should just work? You can now do so with the new Knowledge Base within Helpmonks
New featureHelpmonks 3.0
Helpmonks shortcuts
The latest update to enhance your mail workflow in Helpmonks
Here are the latest updates for your favorite team collaboration platform. This time, we enhanced the shortcuts, the performance of emails and files and more.
EnhancementBug fixNew featureHelpmonks 3.0
Updated dashboard in Helpmonks
Updated Dashboard and new languages
In this update, you will find an updated Dashboard, among updated translations, we added Spanish and Italian language for Helpmonks and a performance increase.
EnhancementBug fixNew featureHelpmonks 3.0
Helpmonks - workflow rules for email campaigns
Custom sorting, custom FLOW, more power to email marketing, and more
Now available: Custom sorting, custom FLOW, and more power to email marketing with workflow rules.
EnhancementNew featureHelpmonks 3.0
Helpmonks - new sidebar, dark theme, enhanced log view
New sidebar options and improved dark theme
This is the latest update with a new sidebar, enhanced dark theme, and a new log view that shows all the activities of your team.
EnhancementBug fixNew featureHelpmonks 3.0
Helpmonks - Landing Pages are here
Now available: Landing pages
Have you ever wanted to create a quick page to collect responses or have a page for users to subscribe to your newsletters? If so, you will love the new landing pages
New feature
Welcome to June Part 2: Landing pages are here and you can now filter your lists by your mailbox
Greetings everyone,I hope you are enjoying the outside a bit now that we got warm weather all over. We are definitely inspired by our recent new features. Witho
EnhancementNew featureHelpmonks 3.0
New features, improvements, and fixes
NewWe’ve added now a new option to always share your drafts with your team by default.We’ve added some new text and background colors to the editor.ImprovedWe c
EnhancementBug fixNew featureHelpmonks 3.0
Some more UI related updates
Here is another patch of updates for you:When you select emails and apply labels the selection of emails will now stay (instead of de-selecting all emails)We ch
EnhancementBug fixNew featureHelpmonks 3.0
Mailbox overview and split panel
We just released another update to the mailbox overview. Now you will see all your mailboxes expanded (up to 80 mailboxes). They will be sorted by name or by be
EnhancementNew featureHelpmonks 3.0
 
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