Some more UI related updates

Here is another patch of updates for you:

  • When you select emails and apply labels the selection of emails will now stay (instead of de-selecting all emails)

  • We changed the dates for the email listing pages from, e.g., "3 days ago” to “May 1st”. Conversations of “today” will show the time only. Conversations from the past years will include the year.

  • Live-Chat: Will now show the correct bot avatar.

  • Reports: The export includes the mailbox name again.

  • Many more small enhancements and UI fixes.

Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Helpmonks email software with EU and US data center
Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for our email management, a EU data center for email hosting is now available
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
 
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