New features, improvements, and fixes

New

  • We’ve added now a new option to always share your drafts with your team by default.

  • We’ve added some new text and background colors to the editor.

Improved

  • We checked the counts further and made some more improvements to make them work better and faster.

  • Drafts are now showing the last modified date instead of the date the draft was first saved.

  • There is now an option to empty the trash when you select all emails in the trash.

  • The file section shows the “Download all” button properly.

  • Contrast: We’ve enhanced the contrast for all fonts. Especially, the gray has been made darker.

Fixes

  • The spellchecker threw an error about undefined languages. As this was a change with the third-party library we now adjusted our code to always work independently of their changes.

Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Helpmonks email software with EU and US data center
Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for our email management, a EU data center for email hosting is now available
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
 
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