New features, improvements, and fixes

New

  • We’ve added now a new option to always share your drafts with your team by default.

  • We’ve added some new text and background colors to the editor.

Improved

  • We checked the counts further and made some more improvements to make them work better and faster.

  • Drafts are now showing the last modified date instead of the date the draft was first saved.

  • There is now an option to empty the trash when you select all emails in the trash.

  • The file section shows the “Download all” button properly.

  • Contrast: We’ve enhanced the contrast for all fonts. Especially, the gray has been made darker.

Fixes

  • The spellchecker threw an error about undefined languages. As this was a change with the third-party library we now adjusted our code to always work independently of their changes.

Helpmonks email software with EU and US data center
Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for our email management, a EU data center for email hosting is now available
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Helpmonks updates, Nov. 16th, 2023
This Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Helpmonks - public link
New in Helpmonks: Public links and vCards for Contacts
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Helpmonks updates, Nov. 10th, 2023
We continue to improve Helpmonks. Here are the most recent updates with fixes for real-time email services, email marketing, and more.
Helpmonks Email CRM updated
The new Helpmonks email CRM
Over four years ago, we added CRM capabilities to Helpmonks, allowing customers to track sales activities within their emails. The new enhanced version takes it further
Helpmonks - macOS Safari app
Helpmonks and macOS Sonoma
The latest macOS version features "Safari Apps". We are here to let you know that a Helpmonks Safari App is fully supported and works great with Helpmonks.
Enhanced compose options
We've been quite busy over the summer and can finally share with you what is enhanced and what's new. However, instead of creating some huge, long post,
Helpmonks - add many notes to emails, contacts, or companies
Multiple notes for contacts and companies
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.
Helpmonks community for email management
The (re)launch of the Helpmonks community
Our new forum for Helpmonks customers has been (re)launched! It's the perfect place to connect about email management.
Helpmonks - assigned emails made easy
The re-design edition
We made a lot of UI enhancements to our customer engagement system in the last few weeks. Click here to read all about them.
New price plans with all features in all plans
Introducing new plans that provide more value to you
Hey everyone! I wanted to share some exciting news about our new price plans. We've been working hard to create the most flexible and affordable options for
Helpmonks - shared inbox for teams
Helpmonks Enhancements: User section and enhanced security
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
What happened on April 5th, 2023?
An explanation of what happened with the outage on April 5th, 2023, and what we have done so that it will not happen again.
 
What can we do for you?
Found an issue or need an answer? Let us know here. We'll be happy to reply.