Further updates for your favorite team collaboration platform

New:

  • Spellchecker: We've added five more languages, among them Turkish, Ukrainian, and Australian English. Let us know if you don't see your language so we can add them.

  • We've made some significant changes to the way we encrypt passwords to make them even more secure.

  • We've enhanced our collision detection engine to ignore auto-responder emails.

Improved:

  • We've updated to the latest library of our PDF viewer and are happy to report that it will show now even the most complicated PDFs in your browser (including pesky mobile browsers).

  • We've now changed updating the user's password or for the user himself by first having to click a button to reset it. This prevents accidentally overwriting the password.

Fixed:

  • We've fixed an issue adding a note to a conversation when the sender is marked as spam.

  • We've fixed an issue with not displaying the correct records on the account-wide spam list.

Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Helpmonks email software with EU and US data center
Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for ourĀ email management, a EU data center for email hosting is now available
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
 
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