A lot of small things make it a bug update

We just updated Helpmonks with a ton of small improvements and bug fixes. Here is the rundown:

  • A new mailbox overview (see our dedicated post on this).

  • Split view fixed (see our dedicated post on this).

  • Resizing of the interface is now more reliable and we removed the white space at the bottom that was created dynamically.

  • We improved the loading of emails from a company in the side panel manifold.

  • Desktop notifications work now properly for mentions and when emails are assigned.

  • All GoToActions (go to after delete, to go when replied, etc.) work now properly.

  • Upon sending a collision email, it looked like it added an attachment. This is now fixed, too.

  • Using Shift+Enter to send the message or note, did not always work due to wring variable value.

  • We updated and improved a lot of fonts all over the system.

Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Helpmonks email software with EU and US data center
Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for ourĀ email management, a EU data center for email hosting is now available
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
 
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