Forward Emails from GoDaddy Workspace to Helpmonks

Forward Incoming Emails using Workspace Regular Account (known as carbon copying)

• Log in to your Workspace Control Center with your username and password.

• Then select the View Email tab.

• On the email list, click the Expand icon next to the email address.

• Click Edit.

• Make sure that the Email tab is selected then select Send copy to and add the Helpmonks forwarding address.

Note: You can add multiple forwarding address on the field separated by a comma

• Once done, click Save button and send a test email to check. Once the email arrives, your team is now all set to handle emails in Helpmonks.

Forwarding configuration using Workspace Forwarding Email account

• To start, log in to your GoDaddy account.

• Click My Products and scroll to Additional Product Section then click on the expand icon.

• Click Redeem next to Email Forwarding.

• Select the domain associated with your email forwarding account and click Redeem Credit

• Once done, go to the Workspace Email section and click the highlighted Manage All link to open the Control Center.

• In the Workspace Control Center, click Create.

• Click the Forwarding link.

• Add the details on the following fields and click Create once done.

Note:
Make sure that MX records match your domain to be able to create a forwarding email account.

• Then send a test email to check, once the email arrives, your team is now all set to handle emails in Helpmonks.