Delete a mailbox

WARNING: Deleting a mailbox permanently delete its contents, and this action is irrevocable.

Only the users with admin rights can delete a mailbox in Helpmonks, and if you're sure you want to delete, please see steps below.

Helpmonks Version 2

  • Click your username in the top right corner, and select Global Settings

  • Then, on the next page, click Mailboxes and you will be presented with all available mailboxes in your account and the option to delete.

Helpmonks Version 3

  • In the Mail Section > Mailboxes, click the Settings next to the mailbox you want to delete.

  • Then, on the next page, under the General Settings select the Miscellaneous tab to delete.

Remember your mailbox will be unavailable as soon as you click the delete button.
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Last updated on Sep. 24th
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