The Helpmonks Saved Replies will surely save a ton of time for your mailbox users when responding to common inquiries. With just a few clicks, your customers will surely be delighted to see how fast your team’s response is.
- To create a Saved Reply, go to the Mail Section > Mailboxes > select the Mailbox Settings then, Saved Replies.
Helpmonks Version 2:
![](https://app.helpmonks.com/file/remote?s=66c348b5bfcbf4f65bb5cc985811082f&e=&n=1662562539981.png)
Helpmonks Version 3:
![](https://app.helpmonks.com/file/remote?s=b71374c4e75246a35477ea1a4d03e483&e=&n=1662562592629.png)
- Then give your Saved Reply a name and compose your response in the text editor.
Note: When you add a “subject” on a Saved Reply and you use it within a workflow, it overwrites the email subject.
![](https://app.helpmonks.com/file/remote?s=6b7473318dbada88e5883ce5db2104bd&e=&n=1662562761833.png)
- Moreover, you can create Groups and categorize your Saved Replies, so your users can easily manage and search them within the editor.
![](https://app.helpmonks.com/file/remote?s=530d7966afe26e7c35c939626a171545&e=&n=1662562859232.png)
Last updated on Sep. 24th, 2022
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