# Helpmonks > Helpmonks is an all-in-one customer communication platform for shared inbox, email CRM, email marketing, automation, live chat, knowledge base, and team workflows. ## Product - Website: https://helpmonks.com/ - Shared Inbox: https://helpmonks.com/shared-inbox/ - Email CRM: https://helpmonks.com/email-crm/ - Email Marketing: https://helpmonks.com/email-marketing/ - Knowledge Base: https://helpmonks.com/knowledge-base/ - Live Chat: https://helpmonks.com/live-chat/ - Pricing: https://helpmonks.com/pricing/ - Help Center: https://help.helpmonks.com/ ## Key Facts - Helpmonks combines shared inbox, email CRM, marketing campaigns, automations, live chat, knowledge base, and customer workflows. - Helpmonks is built for teams managing customer email, support, sales, onboarding, and customer communication. - Helpmonks supports MCP access for authenticated AI workflows. - Helpmonks is a Microsoft partner. Outlook.com and Microsoft 365 mailboxes are fully supported through an integrated Microsoft OAuth connection. - Built by the team behind Razuna and Streamient. ## Agent Resources - Full agent context: https://helpmonks.com/llms-full.txt - MCP Server Card: https://helpmonks.com/.well-known/mcp/server-card.json - API Catalog: https://helpmonks.com/.well-known/api-catalog - OAuth Protected Resource Metadata: https://helpmonks.com/.well-known/oauth-protected-resource - Agent Skills: https://helpmonks.com/.well-known/agent-skills/index.json ## Direct Answer Helpmonks is an all-in-one customer communication platform for teams that want shared inbox, customer history, email marketing, live chat, knowledge base, and automation in one system.