Helpmonks 3.0: Real-time updates, new list design, and more
As of Thursday, Dec. 16th, both systems, the current and the next version (duped v3) of Helpmonks, are now in “sync.” Meaning, new emails will now show up in the email list, removing emails, assigning emails, etc. All those actions that a team member might make in the current version will also reflect in v3.
With this change, all team members start working on the new design, accessing all the latest features, while others might choose to continue using the current design until ready.
In addition, we’ve completely re-designed the listing pages with new colors, adjusted the split screens some more, made changes to the font sizes, and also added the option to collapse the sidebar.
Please take the new Helpmonks v3 for a ride and let us know what you think.