Deliver customer happiness with
powerful email management software

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Organize your team's email
See what's important to you at a glance

At a glance see how many emails are awaiting a reply. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries.

Helpmonks let's you Keep track of customers, companies and SLAs with built-in customer management tools. [SHOULD WE REFER TO CRM HERE?????????????]Start organizing team email how it should be.

Intelligent email managementCollaborate on team emails, while on the road or working in the office

Embed internal notes directly into email conversations, only visible to you and your team members, never shown to the customer. Harness the power of email commands to set notes when replying from your email client.

Add private information directly into email conversations without it ever being shared with the customer. Read more about team collaboration in emails.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.
Using reminders, bring email conversations back to your attention when you want. Keep track of important conversations and at the same time be on your way to Inbox Zero.

Procrastinate with confidence
Never again forget that important email

Using reminders, bring email conversations back to your attention when you wish. Prioritze and track important conversations while zipping your way to Inbox Zero.

Because not every email deserves your immediate attention, reminders are a perfect tool to help you stay focused on what's important to you.

See a list of all Helpmonks' features.

Tame your team's email flow
Have greater control of your email conversations

With the power of workflows, handle your emails just as you;d like. Divvy out emails to team members as they arrive. Worried you'll miss replying to an important email? No problem, use workflows to alert you to the sitting email. Choose which workflows get applied to which emails, only label emails from a particular company. Have a team member on vacation? Use workflows to assign their communications to another team member.

Want to integrate with in-house software? Workflows can work with your current tools too. Yeah, we love developers.

 Tame your team's email flow. With the power of workflows, handle your emails just as you;d like. Divvy out emails to team members as they arrive. Worried you'll miss replying to an important email? No problem, use workflows to alert you to the sitting email. Choose which workflows get applied to which emails, only label emails from a particular company. Have a team member on vacation? Use workflows to assign their communications to another team member
Customer Support by email. Email Conversation history.

Every email conversation at your fingertips
Conversation history retained

No more asking your co-workers to forward that email you've lost. Keep all your team emails archived and searchable. Have all your customer email interactions with their history in one central location.

No need to recall when an email conversation occured, easily find it again in seconds. See a list of all the time saving features.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it a pleasure to use. Have a great weekend!

— Opticaltel

FYI, very happy customers here at Oosterpoort, we use helpmonks on a daily basis :-)

— Oosterpoort

We really enjoy working with Helpmonks every day. It made our communication with our customers so much easier. Thank you.

— Medology

Ready to create your own shared mailbox?
Start collaborating on emails with your team right now

Try Helpmonks for FREE for 30 days