Deliver customer happiness with
powerful email management software

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Helpmonks saves time by keeping your email communication organized.

At a glance see how many emails are awaiting a reply. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries.

Keep track of customers, companies and SLAs with built-in customer management tools. Start organizing team email how it should be.

Intelligent email management. Collaborate on team emails, on the road or in the office.

Embed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Harness the power of email commands to set notes directly in the email reply.

Embed internal notes (and attachments) directly into email conversations. Read more about team collaboration in emails.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.
Using reminders, bring email conversations back to your attention when you want. Keep track of important conversations and at the same time be on your way to Inbox Zero.

Procrastinate with confidence. Never forget that important email again.

Using reminders, bring email conversations back to your attention when you want. Keep track of important conversations and at the same time be on your way to Inbox Zero.

Because not every email deserves your immediate attention, reminders are the perfect tool to help you stay focused.

See a list of all the features.

Tame your team's email flow. Have more control of your email conversations.

Workflows, automatically assign incoming email conversation to designated team members. Label emails in order to categorize them based on your chosen criteria. Additionally, set reminders in order to stay on top of the conversation.

Want to integrate with in-house software? Workflows can work with your current tools too. Yeah, we love developers.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.
Customer Support by email. Email Conversation history.

Every email conversation at your fingertips. Conversation history retained.

No more asking your co-workers to forward the email you've lost. Keep all your team emails archived and searchable. Have all customer email interactions with their history in one central location.

No need to recall when an email conversation occured, easily find it again in seconds. See a list of all the time saving features.

What people are saying about Helpmonks

I'm testing your service. I like what I see. Looks perfect for a small office I'm working with!

— Tim Martin

Thanks to @helpmonks we're changing how our staff respond to incoming emails so we can better support our members.

— MetroAir

#Helpmonks may have just figured out team email, for real

— Kyle S

Ready to create your own shared mailbox?
Start collaborating on emails with your team right now

Use Helpmonks free for 14 days