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# Sep. 15th, 2021
- URL: https://helpmonks.com/blog/sep-15th-2021/
- Published: 2022-08-29T18:40:24.000Z
- Updated: 2026-04-04T01:56:44.000Z
- Description: We are well underway for the new re-design. However, that doesn't hold us back on adding or fixing things :) Here's what has been done.FixedLive Chat: There was an issue with not being able to continue to chat when no agent joined the chat.Li
- Author: Nitai
- Tags: product

We are well underway for the new re-design. However, that doesn't hold us back on adding or fixing things :) Here's what has been done.

**Fixed**

- Live Chat: There was an issue with not being able to continue to chat when no agent joined the chat.
- Live Chat: There was an issue with sending the chat transcript.
- Todos: We've fixed a small issue with displaying user names.
- Drip Campaigns: We've fixed an issue with showing the user list.
- DNS error message: Due to an error with a core library you received a message your DNS server is not properly configured. We've changed the library now until they release a fix, i.e., all is working :)