> ## Content Index
> Fetch the complete content index at: https://helpmonks.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# New: Knowledge Base with enhanced Live Chat Widget
- URL: https://helpmonks.com/blog/new-knowledge-base-with-enhanced-live-chat-widget/
- Published: 2022-09-28T00:00:00.000Z
- Updated: 2026-04-06T20:13:00.000Z
- Description: Our new knowledge base platform is available for free and with more features in every Helpmonks account. Also, it integrates into our chat widget seamlessly
- Author: Nitai
- Tags: email marketing

We are incredibly excited to announce the immediate availability of our latest product offering - a complete [**knowledge base tool with chat widget integration**](https://helpmonks.com/knowledge-base/).

The Helpmonks [knowledge base](https://kumbukum.com/?ref=helpmonks.com) platform features many unique features like a dedicated "Announcement" section, the option to create your navigation, categories with sub-categories, several design customizations, e.g., adding an image to your category or a custom icon, and much more. Besides, you can create public sites or an internal knowledge base site only.

Of course, each site features a **blazing fast search** engine, is fully **optimized for SEO**, and works on desktops, tablets, or mobile phones. Moreover, with the **built-in analytics**, you get real-time updates on the usage of your documentation sites.

Last but not least, we **integrated the docs into our** [**chat widget**](https://helpmonks.com/live-chat/). Thus, you can provide direct support by adding the chat widget to (any) of your sites.

The [Helpmonks knowledge base](https://helpmonks.com/knowledge-base/) is available to all customers of Helpmonks.

Our [knowledge base product update page](https://help.helpmonks.com/p/now-available-knowledge-base-with-enhanced-live-chat-widget?ref=helpmonks.com) (made with the new Helpmonks knowledge base) outlines it in more detail.