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# Introducing To-Do lists for your teams in Helpmonks
- URL: https://helpmonks.com/blog/introducing-to-do-lists-for-your-teams-in-helpmonks/
- Published: 2019-12-09T00:00:00.000Z
- Updated: 2026-04-03T01:59:22.000Z
- Description: We are incredibly excited to introduce To-Do lists for teams for your Helpmonks shared inbox . To-Do lists for teams is the next step in empowering our custo
- Author: Nitai
- Tags: product

We are incredibly excited to introduce [**To-Do lists for teams for your Helpmonks shared inbox**](https://helpmonks.com/). To-Do lists for teams is the next step in empowering our customers to get more done in a shorter time.

With the To-Do Manager, you can **assign a specific To-Do** to another team-member without assigning the whole email conversation to the user. Additionally, you can **create as many To-Do’s** as you require for a conversation. Furthermore, you can create **To-Do’s independent of an email**, either for someone else or for yourself, including **private To-Do’s**, that no one else can see.

To-Do lists are **accessible** within Helpmonks at **any time** in the **top navigation**. Here you can filter To-Dos by a user, **due date**, and category. **Categories** allow creating To-Dos for specific topics, e.g., Support, Sales, Urgency, and so forth.

![Helpmonks to-do lists for teams](https://helpmonks.com/assets/images/introducing-to-do-lists-for-your-teams-in-helpmonks/todo_side.png?resize=513%2C632&ssl=1)

Not only can you create a To-Do, but users can **also comment on each item** with a convenient commenting option. The commenting functionality lets you and your team have a **finer-grained conversation** on a specific topic. While “comments” aka “notes” are a substantial part of an email in your [Helpmonks shared inbox](https://helpmonks.com/), they tend to be general and might not always be of interest to all members of a shared mailbox. In this case, a **To-Do might serve the purpose better** primarily, as one does not need to assign the whole conversation to a user.

![](https://helpmonks.com/assets/images/introducing-to-do-lists-for-your-teams-in-helpmonks/todo_email.png?fit=770%2C545&ssl=1)

We think that the **new To-Do lists for teams** will become a **substantial part** of you and your team as they are easy to create and allow for fine-grained control of all the steps that your team might need to do before getting back to the email sender. The use-cases where we see the **benefit** of a **To-Do Manager** right in your [Helpmonks shared inbox](https://helpmonks.com/) are endless.

The To-Do Manager works on mobile devices as well, so you can see them in one central location on the go. On your mobile, you will have access to the To-Do’s right next to the global mailbox icon.

To-Do lists for teams is **already available** for every user in Helpmonks that has the “BLISS” plan. The To-Do Manager works

We can’t **overstate the importance of the To-Do Manager** in your [Helpmonks shared inbox](https://helpmonks.com/) and are looking forward to any feedback.

### The Helpmonks shared inbox works with every email provider

Don’t be locked to your email provider. Also, don’t choose a solution that only works with one platform. [**Helpmonks works with every email provider**](https://helpmonks.com/) (Office365, Exchange, Gmail, your email server, etc.) and is the only provider that offers [**dedicated cloud servers**](https://helpmonks.com/cloud-server/) and a [**self-hosted edition for your shared inbox**](https://helpmonks.com/cloud-server/). Sign up today for a [**free 30-day trial for your shared inbox**](https://helpmonks.com/).