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# An update on how we parse the reply-to header for incoming emails
- URL: https://helpmonks.com/blog/an-update-on-how-we-parse-the-reply-to-header-for-incoming-emails/
- Published: 2022-08-30T09:43:41.000Z
- Updated: 2026-04-04T01:56:41.000Z
- Description: On the reply-to headerAs you might know, you can use the reply-to in your email client to advise the recipient that any responses should go to your reply-to email address.Helpmonks has always respected the reply-to header, but we've made now the
- Author: Nitai
- Tags: product

**On the reply-to header**

As you might know, you can use the reply-to in your email client to advise the recipient that any responses should go to your reply-to email address.

Helpmonks has always respected the reply-to header, but we've made now the following changes:

1. Suppose the reply-to email address is the same as the email address of your mailbox in Helpmonks. In that case, we discharge the reply-to address and replace it with the sender's email address.
2. Unfortunately, the reply-to is often misused (see below). Hence, we are now detecting this and set the reply-to email address to the sender's email address.

![](https://app.helpmonks.com/file/remote?s=3462fa050663e4988c33fc6b6eca5ef7&e=&n=1661852650571.png)

Please let us know if you have any questions or feedback. As always thank you for using Helpmonks.