Expanding our infrastructure

Expanding our infrastructure

In the past few weeks, we've been expanding our infrastructure to enhance your experience with Helpmonks.

We've invested into faster and more powerful servers for our application servers, i.e., more CPU cores can load and serve the Helpmonks application faster. Besides, all servers have more and significantly faster memory resulting in faster caches.

Apart from the hardware, we took an important step last weekend as we changed to a high-performance worldwide load-balance operation that allows us to route traffic based on several metrics. Most importantly, we can expand our data centers worldwide and host your shared inbox experience as close as possible to your location.

As close as possible means that, e.g., if you are in the UK, your shared mailbox connection will come from a data-center in the UK and not be re-routed to the US. The same applies to our users in Asia and other places in the world.

We are currently in the process of bringing up servers in multiple regions around the world and keep you updated as soon as we activate a region.

Need a shared inbox server that is GDPR-compliant and located in Europe?

The Helpmonks dedicated cloud server the only available solution that provides a GDPR-compliant server for your organization. Check out why so many of our users choose to use a dedicated shared inbox server.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!


FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)


We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.


Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared mailbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

Ready to create your own shared inbox?
Start collaborating on team emails within minutes

Try Helpmonks for FREE for 30 days