How to delegate tasks right from your shared inbox
As the year comes to an end, you might be looking into how to organize and delegate your team emails in your shared inbox more efficiently or, in general, want to tame the never-ending flow of emails finally.
To that end, we recently introduced the To-Do Manager for shared mailboxes in Helpmonks. One of the significant benefits of a To-Do system right in your shared inbox solution is that everything is in one central system and accessible to all team members at any time.
Apart from the apparent functionalities, you might also find it handy that the To-Dos are accessible from any page within Helpmonks, be it on the desktop or on your mobile device (speaking of mobile devices, have you installed Helpmonks on your phone yet?).
Besides, by adding a To-Do and assign the task to a team member, you are not assigning the email conversation itself, but only the specific task. Hence you are still the person in charge, and the possibility of "forgetting" to get back on an email is drastically reduced.
Here at Helpmonks, we are making it a habit to build features that we also use. I've been using the To-Do Manager in the early stages and have organized all my Tasks with it. As the Helpmonks To-Do allows me also to add private tasks and arrange them in Categories, it entirely replaced my previous Task Manager, which was ToDoIst.
If you are already using Helpmonks with the "BLISS" plan I encourage you to look into the option of utilizing the To-Do Manager together with your team. If you don't have a Helpmonks account, then head over to the Helpmonks website and sign up for a free 30-day trial now.
What people are saying about Helpmonks
Did you know?
Helpmonks is the only shared mailbox solution that offers multiple deployment options
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.
Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.
Cloud Server Edition
Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.
Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.
Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails
Secure and protected. Have full control over all data.
One more thing...
Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.