Helpmonks Blog

Articles on our products, customer experience, customer service and business growth.

Articles on our products, customer experience, customer service and business growth
The almost perfect sound and TV setup
The almost perfect sound and TV setup

I am a huge fan of making my life “simple” and not complicated. After all, life around us is already complicated with all that is going on, so why bother taking it home, right? That is also one of the reasons, why I use Apple Hardware and, to some extend,…

How Twitter became Twitter
How Twitter became Twitter

Over at the TED conference this year, Evan Williams gave a 8 minutes talk on Twitter and a short history of it. He said one thing that should be of great interest for Entrepreneurs, that is that he started Twitter as a side business to their startup and that he…

Installing FFMpeg on CentOS/RedHat 5.x successfully
Installing FFMpeg on CentOS/RedHat 5.x successfully

My primary Linux distribution of choice is CentOS. CentOS is an Enterprise-class Linux Distribution derived from sources freely provided to the public by RedHat. Thus CentOS is merely speaking a copy of RedHat and provides the same stability and security. The trade off with stability and security is, that you…

Apple Mail problems and how to fix it
Apple Mail problems and how to fix it

Usually, I’m a happy camper with my MacOS X and with the built in applications (not that I use them a lot, but when I do I like how well they are built and “feel”). The only application I use a lot of the built in applications is Apple Mail.…

HTML5 will make web applications fly
HTML5 will make web applications fly

The fifth major revision of the HTML markup language (HTML5) brings some real power to web applications and will close the bridge for Online/Offline application. As an example, Google has just showcased how they would leverage the power of HTML5 with the integrated database and Caching with the use of…

Stay in Sync with Google, iPhone and your Mac
Stay in Sync with Google, iPhone and your Mac

The other day I posted about “Exchange, Kerio, Zimbra and Google or the Quest for the perfect Collaboration Tool“. In that post, one of the main goals was how to keep all your eMails & Calendar entries up to date on different devices. Today, I want to share my experience…

The iPhone represents 51% of smartphone traffic
The iPhone represents 51% of smartphone traffic

Since I got myself a new iPhone this week, I thought of posting my experience here, especially since I used to work with a Blackberry the last 2 years. But before I am going to post them here, this post over at the CNN Fortune site caught my eye: iPhone…

New VMWare Update lets you import your Parallels virtual machines
New VMWare Update lets you import your Parallels virtual machines

My favorite virtual machine provider, just released an update to it already perfect application. The new version brings the capability to import virtual machines that you might have created with Paralells 4.x. See the video below how easy it is. Also, they apparently fixed a bug with the Shared Folders…

How to create your own RSS-Feed on WordPress
How to create your own RSS-Feed on WordPress

Today I had the need to create a custom RSS-Feed from the blog posts over at the SixSigns Blog. Somehow, I ended up searching for hours around on the WordPress Wiki pages, but could only find how to customize it, but not how to build it and integrate it. This…

Exchange, Kerio, Zimbra and Google or the Quest for the perfect Collaboration tool
Exchange, Kerio, Zimbra and Google or the Quest for the perfect Collaboration tool

One of my main goals in my everyday work flow is to keep all my informations at one central location and have access to them from everywhere. Meaning I want all my emails, contacts and calendar entries in sync, whether I use my mobile phone, my own laptop or I…

You have to admire Bill Gates, really.
You have to admire Bill Gates, really.

I know that some people don’t like Bill Gates for his work on Windows, but really, apart from that, he is a good guy and deserves all of our respect with what he is doing in this world. It takes a great person to share his wealth and trying to…

OpenBD, Open Source CFML server, gets some praise from the community
OpenBD, Open Source CFML server, gets some praise from the community

Among other things, I am one of the members of the OpenBD Steering Committee. OpenBD is the first Open Source ColdFusion Application Server and has a long history of the product itself and the members of it. But somehow, when the company behind the commercial BlueDragon product decided to open…

The peace of mind for your eMail InBox
The peace of mind for your eMail InBox

In the last weeks I have started to adopt to the “Get Things Done” approach for eMail management. See, I (used) to have 3 eMails accounts (nothing spectacular for most people) but had over 20000 messages in sub folders based on projects, dates, customers and so on. My task was…

How to update a ESXi server
How to update a ESXi server

All of my servers run a flavor of a virtual infrastructure. Most popular is probably the VMWare ESX and ESXi series. Especially, the ESXi offering is a freely available virtualization platform that allows you to host virtual machines hassle free. So, with any offering there has to be some distinction…

Revelation in Relationships
Revelation in Relationships

The other day a good friend of mine asked me why relationships between couples suffer so much and why among a lot of our friends (I am sure you know some as well) are suffering from divorce or are about to get separated. Now, I am no expert in relationships…

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