Tomcat and directories

Tomcat and directories

I run into a nasty issue the other day with “alike” directories in my web application.

That is, I had a copy of a “WEB-INF” directory called “WEB-INF–“. While my web application did not bother with copy of the WEB-INF directory, Tomcat threw all kinds of errors in the catalina.out log file. Also, I had some issues with Tomcat restarting and strange Java error messages, like:

com.nary.util.Localization.convertCharSetToCharEncoding(Unknown Source)
com.naryx.tagfusion.cfm.engine.cfEngine.getDefaultEncoding(Unknown Source)
com.naryx.tagfusion.cfm.engine.cfFormData.(Unknown Source)
com.naryx.tagfusion.cfm.engine.cfFormData.(Unknown Source)
com.naryx.tagfusion.cfm.engine.variableStore.(Unknown Source)
com.naryx.tagfusion.cfm.engine.cfSession.(Unknown Source)
com.naryx.tagfusion.cfm.engine.cfEngine.service(Unknown Source)
com.naryx.tagfusion.cfm.cfServlet.service(Unknown Source)

After browsing the log files, I saw that Tomcat tried to read the directory and threw a bunch of critical errors while reading those copied directories. I guess, Tomcat got totally confused and tried to overload libraries.

Lesson learned; Never have any copy of the WEB-INF folder within the web application again.

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand Email Marketing Tools for email newsletter and automated email campaigns, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now