Apple Mail problems and how to fix it

Apple Mail problems and how to fix it

macosx-desktopUsually, I’m a happy camper with my MacOS X and with the built in applications (not that I use them a lot, but when I do I like how well they are built and “feel”). The only application I use a lot of the built in applications is Apple Mail.

Lately, Apple Mail, has been acting up a lot. As such, that when it tried to sync with my mail server it just hang up and sucked in all available CPU and my MacBook was heating up like anything. The only remedy was to Force Quit Apple Mail (if you don’t know, just press the “Apple Key (cmd) & Alt (option) & Esc and you get a handy dialog to force quit any running application).

How I got my Apple Mail running healthy again? Here are the following steps I did;

  1. Repair Permissions
    Actually, repairing permission should be done at least once a month. It just keeps your system healthy and rules out any problems. What “Repair Permissions” does, is to simply correct all permissions on files that system owns and needs to run smoothly. To repair permissions lunch the Disk Utility application, select your startup disk and click on “Repair Permissions”.
  2. Remove the cache files of Apple Mail
    If you see a problem with syncing and updating the cache directory within Mail it could be that the cache files are corrupt. Go to your home Library folder, then to the Mail folder and remove the “DefaultCounts”, “Envelope Index” and the “LSMMap” files. Some have reported that removing the “MessageUidsAlreadyDownloaded3” as well. So you will have to experiment a bit.

The next time you start up Apple Mail it should ask you to reimport all messages and it will rebuilt the index. Hopefully, you are back up and all is well.

Helpmonks All-in-one Customer Service Platform
Exchange, Kerio, Zimbra and Google or the Quest for the perfect Collaboration tool

One of my main goals in my everyday work flow is to keep all my informations at one central location and have access to them from everywhere. Meaning I want all my emails, contacts and calendar entries in sync, whether I use my mobile phone, my own laptop or I…

Helpmonks All-in-one Customer Service Platform
Apple or not - that is the question

The recent eMail von Jason Calacanis and his blog post entitled "The Case against Apple in five Parts" brought a little up stir in the Apple world. The recent reply came from Marco.  You can read their back and forth on Jason's take on Apple and make up your own…

Helpmonks All-in-one Customer Service Platform
Looking for a Chromebook? Get this instead

The following is my personal opinion. I'm not affiliated with any of the companies mentioned below, nor did anyone pay me for this post. Are you currently looking for a Chromebook? Maybe the new Samsung Chromebook or the latest Pixelbook Go? Is the device you are looking at coming with…

Helpmonks All-in-one Customer Service Platform
Setting the correct Java version under MacOS X

My favorite scripting language is CFML, or as some know it as ColdFusion. I like it because it is very very powerful, easy to use and can do just about everything your xyz language can do. For many years, ColdFusion was a closed sourced system, where the former Macromedia and…

Helpmonks All-in-one Customer Service Platform
MacOS X Yosemite and high WindowServer CPU usage

Since installing Yosemite on my MacBook Pro the whole machine felt sluggish and application felt like 1999. Looking at the Activity Monitor showed that the WindowServer was constantly between 40 and 80%. Naturally, I started to quit one application after the other, disabled additional 3rd party extensions and more. However,…

Helpmonks All-in-one Customer Service Platform
Installing node, npm and express on MacOS X

I've recently done a lot of work with Nodejs and thought I give a short installation guide on getting up and running on the Mac since there seems some confusion how to install it.

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand Email Marketing Tools for email newsletter and automated email campaigns, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now