Helpmonks Blog
Articles on our products, customer experience, customer service and business growth.


Tomcat and directories
I run into a nasty issue the other day with “alike” directories in my web application. That is, I had a copy of a “WEB-INF” directory called “WEB-INF–“. While my web application did not bother with copy of the WEB-INF directory, Tomcat threw all kinds of errors in the catalina.out…

Upgrade to most recent ImageMagick version on CentOS 5.x
My favorite choice for running a Linux Server is CentOS, since it is based on the RedHat distribution you can rest assured you will get a top notch enterprise offering and stability. As with all things “enterprise” the priority is on stability and security and not on the latest code…

Why GPL
Matt Mullenweg of the famous WordPress application talks in the below video about GPL and why WordPress uses it. I recently had some discussions with some people why Razuna, our Open Source Media Management (Digital Asset Management) Solution, uses the AGPL and why we chose it. It think Matt brings…

One of the reasons why the internet and open source works
Social theorist Jonathan Zittrain gave a very entertaining and enlightening talk about the random kindness on the Internet and how we can all benefit from this worldwide “kindness”. Listening to his talk, you will also understand why open source works and why people spend many many hours contributing to projects…

Griffin Express Card/34 and Snow Leopard
Like many others I installed Snow Leopard on my Mac and like many I’m most of the time very happy with it. But there are some things that still don’t work as expected. Especially troublesome is when working Hardware can not be used anymore. Unfortunately, I had one of those…

How the mind changes and develops over time
This is another interesting talk over at the TED website entitled “How to read each other’s mind”. Thought I think the title is a bit misleading, the talk goes into how our minds and perception over time changes as we grow up. After 10 minutes of her talk you get…

Retrieving mail from one Google App account to another with POP
I had the need to retrieve mails from one Google App account to another Google App account over POP. Like this you can actually “swap” from one primary domain to another primary domain (since Google does not allow it to be exchanged you need to create a new account and…

Reasons for going Open Source
Recently at a conference where I was presenting our Open Source Digital Asset Management, I realized that our company was the only one, out of 60 other companies, that was using a Open Source License. Usually, in this surrounding I get asked more then once how Open Source works for…

Automatic Memory Management in Oracle Database 11g
Oracle Database 11g brings lot of new enhancements, especially in the Memory management. Oracle 11g allows you to allocate one chunk of memory, which Oracle uses to dynamically manage both the SGA and PGA. Automatic memory management is configured using two new initialization parameters: MEMORY_TARGET: The amount of shared memory…