A few updates to Helpmonks

A few updates to Helpmonks

We’ve been hard at work here at Helpmonks and released a few updates that will enhance how you work with your customer emails.

Overview of attachments

Many of our customers get a lot of attachments with their emails. While you can now also send attachments within Helpmonks, you now also have a overview of all attachment within a conversation.

As all replies go to your shared inbox address, it might become confusing who you are replying to. Therefore, we just added a explanation header to the internal Helpmonks notification email outlining where your reply is going to.

Last but not least, Helpmonks is drastically growing. To that end, we have been working very hard to improve the performance of our Helpmonks servers. You should see a much faster response now.

We hope that you like these changes. As we continuously work on improving Helpmonks, I’m sure you will soon see some more changes.

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Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

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Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, a completeLive-Chat tool, a mighty Email Marketing Platform that includes sending ofemail campaignsandemail automation, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now