Some updates
Today we pushed a few updates to the Helpmonks platform. Some of these are direct user requests. Here is the list of changes:
- Enabled search for custom fields. If you haven’t done so, check out the custom fields plugin
- In the conversation list, messages that you have sent or replied to, are now show in italic and greyed out
- In the message detail view all images show now properly for all devices (responsive)
- Sending with the setting “sent from user” have now the proper email address
- Replies to forwarded messages are now being assigned properly
- Inline images and attachments in forwarded messages show now properly
All changes are already pushed to our servers and available to all users.
As always I like to thank our awesome customers for their feedback.
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Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features
