Set a default assignee on replies

Set a default assignee on replies

We are happy to announce another feature that was requested by our customers — the option to set the default assignee on replies.

Setting a default assignee on replies solves the issue where when you reply and forgot to assign it to yourself it will be done automatically done for you. Another benefit of this setting is that a message gets automatically assigned to the person replying if the message is unassigned.

This is just one of the latest new features coming to Helpmonks. Stay tuned for more news soon.

Helpmonks is the simple solution to manage your team email communication. See for yourself why over 1000 new customers are using Helpmonks daily.

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Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, a completeLive-Chat tool, a mighty Email Marketing Platform that includes sending ofemail campaignsandemail automation, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now