Making adding new labels easier

Making adding new labels easier

Many of our customers use labels to further categorize their team emails. As labels are not bound to a user, but to the whole shared inbox, all team members will work with the same labels. No wonder, labels is one of the most used feature in Helpmonks.

As labels are frequently used, I’m happy to announce that adding a new label just got easier. As of immediately, you can add a label from within the message list and/or within the message detail page.

From the label drop down menu you have the option to add a new label easily.

Add a new label in Helpmonks with ease

As this was a request by some of our customers, it is just another example, how our customers shape Helpmonks. Please keep the feedback coming.

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Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
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Helpmonks is a great tool that our company utilizes and depends on
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A really good solution to manage customer support mailbox
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