Updated Workflow

Updated Workflow

Just a quick note, on a rather important update to the workflow.

We enhanced the workflow so that you can now enter any email address to be matched. Previously, you could only match if the customer already existed in Helpmonks (hey, we learn too).

This is just another one of those updates that helps you tame your team emails. Stay tuned for a rather large update coming soon including the brand new API (yes, it’s ready!).

Join the 1000 new customers and see how you too can control your shared inbox.

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Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features
Hear from other customers what they say about Helpmonks

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, a completeLive-Chat tool, a mighty Email Marketing Platform that includes sending ofemail campaignsandemail automation, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now